Shipping policy

Thank you for shopping with So Basic! We want to ensure that your shopping experience is as seamless as possible, including the shipping process. Please review our shipping policy below:

Processing Time:

  • Orders are processed and shipped within 1-3 business days of purchase. Orders placed on weekends or holidays will be processed the following business day.

Shipping Rates and Options:

  • We offer standard shipping via USPS with rates calculated at checkout based on the destination and weight of the package.
  • Expedited shipping options are available for an additional fee, which will be displayed at checkout.

Shipping Locations:

  • We currently ship to addresses within the United States. We hope to expand our shipping options in the future.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using this number through our website or directly on the carrier’s website.

Delivery Times:

  • Economy shipping typically takes 5-8 business days to arrive, depending on your location and the efficiency of our carrier partner.
  • Standard shipping typically takes 3-4 business days to arrive, depending on your location and the efficiency of our carrier partner.

Shipping Delays:

  • While we strive to ensure timely delivery of all orders, please note that shipping times may vary due to circumstances beyond our control, such as weather, natural disasters, or carrier delays. We appreciate your understanding in such situations.

International Shipping:

  • At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and hope to offer this service in the future.

Shipping Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses.

Shipping Notifications:

  • We will keep you informed via email about the status of your order, including confirmation of shipment and tracking details.

Contact Us:

  • If you have any questions about our shipping policy or need further assistance, please contact our customer service team at info@sobasicboutique.com.

Policy Updates:

  • We reserve the right to update our shipping policy as needed. Any changes will be posted on our website.

By placing an order with So Basic, you agree to our shipping policy outlined above. We appreciate your business and look forward to serving you again soon!

XOXO, So Basic Customer Care Team